Extra Life Designs

Privacy Policy

Effective Date: 03-01-2025

Extra Life Designs (“we,” “our,” or “us”) operates this website and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our site or make a purchase.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number (if provided)
  • Payment information (processed securely through third-party payment providers)

Order Information

  • Products purchased
  • Order history
  • Transaction details

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Provide shipping and tracking updates
  • Communicate about orders or customer service inquiries
  • Improve our website and product offerings
  • Prevent fraud and protect our business

We do not sell or rent your personal information to third parties.

3. Payment Processing

Payments are processed through secure third-party payment processors. Extra Life Designs does not store or have direct access to your full payment details (such as complete credit card numbers).

4. Shipping Information

Shipping details are shared only with USPS (United States Postal Service) to fulfill your order. Information provided is limited to what is necessary for delivery.

5. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze site traffic

You may disable cookies through your browser settings, though this may affect site functionality.

6. Data Security

We take reasonable administrative and technical measures to protect your personal information. However, no online transmission or storage system is 100% secure.

7. Data Retention

We retain order and customer information as long as necessary to:

  • Fulfill legal, tax, and accounting obligations
  • Resolve disputes
  • Enforce agreements

8. Your Rights

If you would like to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data

Please contact us at:

Michael.Blair@eld3d.shop

We will respond within a reasonable timeframe.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

Extra Life Designs
Wilmington, North Carolina, USA
Email: Michael.Blair@eld3d.shop

Data Controller

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Collected Personal Data

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Purpose of collecting data

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